Dos and Don'ts – Immediate Helpful Steps

Water Damage

• Use fans to circulate the air in your house
• Mop and blot excess water as best you can
• Do not use any kind of electrical appliance until it has been checked, particularly not whilst standing on a wet floor (you could accidentally electrocute yourself)
• Do not try and dry off your interiors with a blower of any other kind of heat applicance – it will only encourage mildew formation

Mold and Mildew

• Encourage good ventilation and, in humid periods, use air-conditioning or a de-humidifer
• If attempting to clear small amounts mold yourself, do not use chemicals; a solution of soapy water and vinegar will be more effective
• Do not disturb substantial mold growth – you may accidentally spread millions of spores around new areas
• Wear protective clothing (mask, gloves) when in contact with mold

Sewage Back-up

• Do not dispose of sanitary towels by throwing them down the toilet
• Don't pour grease down your kitchen sink or drain
• Empty lint from the washing machine into a garbage bag, preventing it from going into the sewer line
• Call a plumber – professional help is always best!

Fire and Smoke Damage

• Test and clean your smoke alarms each month and change the batteries regularly
• Never smoke in bed, or after you have taken medicine that causes drowsiness
• Do not use electrical appliances that have been close to water or fire before having them checked – they could be damaged and be dangerous to touch
• Try not to overload extension cords or plug sockets